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Beyond Reselling: Service Ideas For Today’s Web Hosting
Reseller
If
you are looking into becoming a Web hosting reseller,
there are other ways that you can make money through
your business rather than just selling hosting packages.
Even if you don’t have the skills and talents necessary
to perform these extra services, you can always
outsource your work to freelancers and contractors.
There are three main services that can be a good match
with your Web hosting business. They are Web design,
marketing, and content creation. You can try one of
these or all of them, but including these into your
offerings will help increase your profit and help give
your customers -- especially your business customers --
a complete website solution.
Web Design
Most customers who are using their website for anything
important would benefit from Web design. If you are
dealing with small businesses or other professionals,
then they will likely get this service from somewhere
else if you don’t offer it to them. Not only can you
offer to design their website, but you can also extend
your services to creating banner ads and flyers.
You can personalize your service as much as possible by
having at least one Web designer work with the client
closely, taking the time to involve them in everything
and consult with them on a daily basis. The more your
customers feel that they were included with the process,
the more secure they will feel about the outcome of the
final result. You should also stress a continued
relationship between the Web designer and the client by
having the designer call the client one or two times a
month to ask if the client needs any updates,
adjustments, or has any questions regarding the website.
It is important to realize that these services need to
be directed to those who have a small business or
another reason to need to have a professionally made
website. This is not the type of service that people
will pay for in order to create a personal webpage. You
may be able to offer a website building software with
your resell packages if you buy those packages from a
company that includes one.
Marketing Services
Marketing services may be another great choice to offer
your business customers, especially if they are new to
running an online business. The more customers your
customers are able to bring in, the more successful they
will be. You should help to nurture that success
because, as long as they are successful, they will
continue to be a customer -- even more so if you had a
hand in that success.
There are many services within the scope of marketing
that you can offer to your clients. For example, you can
help them search out the best keywords (the ones that
will get them the most customers and rank well in
organic search results on major search engines, like
Google and Yahoo) and instruct them on how to place
those keywords throughout their website content on each
page. You can also manage their Pay-Per-Click campaigns,
where Google and Yahoo place their website link in
easily seen places (both on the search engines results
page and other related websites who have signed up to
advertise PPC websites) and, in return, the client pays
them for each visitor that comes to their website via
those links. You can also help them find the best places
to place banner advertisements and help negotiate a
price for this advertising. You can even help them
set-up and manage an affiliate program (where they have
people advertising for them and they give those people a
commission each time they help create a sale).
Just like your Web designers, your marketing team should
also work closely with each client, conversing with them
often and keeping them updated on strategy. This will
promote a feeling of trust in the client and help build
a foundation for a long-term partnership between them
and your company. Remember, competitors may often be
sending your customers solicitations to try their
services, but having a close relationship with their
marketer or designer will heighten your chances that
your client will ignore these invitations.
Content Creation & Copy-Writing
Lastly, you can offer a content creation service. All
websites need content, whether it be simple and straight
forward information or sales writing, and some business
owners may not realize that they can find these services
on the Internet. By offering this service, not only will
you help put money in the pocket of your business but,
you will help your customers save money because they
will not have to hire another employee that they must
keep on their payroll. Offering marketing services and
content creation together will allow you to not only
seek out the most productive keywords for your clients,
but place them within the content so that they will
perform to their best potential within the search engine
results.
Although you may or not be able to help your individual
customers out by offering them these extra services, you
can still offer these professional services to bigger
clients. You may even able to gain hosting customers who
originally came to your website for one of these extra
services, but decided to pick up hosting services as
well. Additionally, the more of these extra services you
offer, the more you can make them work together to give
your clients the best results possible.
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